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Warranty
If any problem caused by improper construction operation or bad quality of purchased materials, we guarantee to keep the item in good repair for free for one year since the delivery of the item. During the guarantee period, we are to bear all the cost for related door-to-door service.
Questions will be answered not more than 12 hours, and response will be made also in 12 hours.
During the guarantee, we will provide free service and maintenance for solving the problems caused by defects of the equipment themselves. We have a number of trained and experienced personnel to be in charge of solving the quality problems, and fill the files of quality problems for checking.
After guarantee, we will maintain the item for its whole life to ensure the quality, and for every cost, we will charge the lowest price according to this industry.
We set up customer files, and provide professional consulting service. What’s more, we will constantly inquire customers and know more about their usage of our products